The A8 Blog

Our learnings on team knowledge sharing, product building, and start-ups.

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How Banks and Credit Unions are Using Conversational AI Chatbots to Increase CSAT

Increase Banking CSAT with Conversational AI Chatbots in 2023

Introduction to Conversational AI Chatbots Modern customer involvement requires business owners and entrepreneurs to offer their current or potential customers

Aarti Krishnakumar

Dec 01 2022

5 ways AI-chatbots can redefine the classroom experience in 2020

The impact of technology in our lives grows every day. AI has been a game-changer in many areas and is

Sep 17 2020

Streamline ITSM with Intelligent Virtual Assistants

As your organization grows, it becomes critical to give your employees timely technical support. This is normally accomplished with an

Aug 06 2020

Intelligent bots can now screen candidates – the rise of the Recruitment Chatbot

In 1950, Alan Turing predicted that by the year 2000, computers would be able to pass as humans during a

Jul 17 2020

How streamlining patient check-in system can improve efficiency

As a care provider, the patient check-in process is one of your first opportunities to deliver an outstanding patient experience.

Jun 09 2020

WhatsApp chatbots in insurance: the hidden potential of personal messaging

WhatsApp chatbots – unchartered territory for insurance One out of every five adults in the United States uses Whatsapp for

May 28 2020

Conversational AI in banking in an era of social distancing

In times like these where a pandemic has gripped the world, and each of us is staying put in our

May 26 2020

How to decide on the right chatbot for your banking institution

The burden on the banking care ecosystem in 2020 The COVID-19 crisis has been tough on the US banking sector.

May 21 2020

How to improve customer experience (CX) using call center chatbots

Call centers are high-pressure environments. In a 24×7 world, your customer support agents are perpetually overloaded.  In most cases, customers

May 13 2020

Humanizing Patient Care with Smart Healthcare Virtual Assistant

While other industries are adopting modern ways of doing things, healthcare still has a traditional, manual approach to dealing with

Profile photo of Ranjit Padmanabhan

Ranjit Padmanabhan

Apr 20 2020