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Autonom8 for Customer Service

Resolve most customer inquiries instantly. Any time from any channel.

Most chat solutions give your customers basic information but leave the actual work of resolution to you. More than 70% of customer service inquiries require back-end interaction with multiple people and systems (CRM, ticketing, billing). Autonom8's platform excels in intake and processing, surpassing standard conversational AI.

Features of Generative low-code platform for Customer Service

Our generative low-code platform enables rapid creation & deployment of automated customer journeys that can cut administrative costs and elevate your customer service experience.

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GPT-powered search & response

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Personalized & contextual

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Escalation to agent

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Customized to your content

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Cost management

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Quality optimization & Continuous learning

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Rules-based dialog

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Guardrails to ensure accuracy

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Omnichannel

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User Orchestration

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Real-time intelligence

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End-to-end data security & protection

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Task automation

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Better business decision-making

Resolve most customer inquiries instantly.
Any time from any channel.

Most chat solutions give your customers basic information but leave the actual work of resolution to you. More than 70% of customer service inquiries require back-end interaction with multiple people and systems (CRM, ticketing, billing).
With the Autonom8 platform you can seamlessly connect to back-end fulfilment workflows and resolve customer inquiries.

Actionable Results

Deliver relevant, precise responses to help customers solve problems.

With the power of GPT technology, backed up with seamless data curation, continuous learning, and fulfillment, you can resolve customer inquiries instantly rather than focus on abstract metrics such as call deflection.

Comprehensive integrations

Personalize customer service and give them the tools to help themselves

Seamlessly integrate with widely used eCommerce tools and systems, including CRMs, helpdesks, and order management systems. These integrations enable personalized service and facilitate self-help, reducing costs and enhancing customer satisfaction.

Efficient agents

Elevate the role of your customer service agents

Give your agents the right information at the right time to assist your customers better. Our conversational AI helps your customers with information and automation to resolve routine tasks. This frees up your agents to help with more complex inquiries.

Continuous learning

Automated customer service gets smarter over time

The system automatically learns from customer behavior and agent interactions, continuously improving the automated service and reducing the need for customers to connect with live agents.

Our Clients

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CUSTOMER STORIES

See what our customers have to say

Generative low-code platform for Customer Service

Enhancing Customer Experiences

Reduce customer efforts significantly by leveraging the power of Voice AI and Voice RPA, we automate tasks to provide seamless, personalized interactions. Additionally, our Conversational Analytics tool offers valuable insights to further enhance and optimize customer experiences.

Simplifying Agent Workflows

Reducing agent efforts by streamlining workflows seamlessly. Our Post-contact and After Call Work Processing system automates administrative tasks, allowing agents to work more efficiently. Additionally, it facilitates content generation and moderation for enhanced productivity.

Elevating Enterprise-wide Engagement

With Auto Quality Assurance, we guarantee consistent service quality across the board. Our Advances in Knowledge Management promote knowledge sharing throughout the organization. Furthermore, our Automated Employee Helpdesk offers rapid and efficient service to enhance overall productivity.