WhatsApp chatbots - unchartered territory for insurance One out of every five adults in the United States uses Whatsapp for…
In times like these where a pandemic has gripped the world, and each of us is staying put in our…
The burden on the banking care ecosystem in 2020 The COVID-19 crisis has been tough on the US banking sector.…
Call centers are high-pressure environments. In a 24x7 world, your customer support agents are perpetually overloaded. In most cases, customers…
While other industries are adopting modern ways of doing things, healthcare still has a traditional, manual approach to dealing with…